Support

Need help, found a bug, or have feedback? Email support@lumenguardian.com. Include your device model and what happened, and a screenshot if you can.

Common questions

I lost my progress

Your progress is saved on your phone. To keep it if you reinstall or change phones, open Profile → Cloud save and link a Google account (or use Sign in with Apple on iPhone). After reinstalling, link the same account and the Game offers to load your progress. Without a linked account, uninstalling or clearing the Game's data removes your progress, though your phone's own backup may restore it.

A purchase didn't arrive

Restart the Game while online. If it's still missing, email us with the order number from your Google Play or App Store receipt.

How do I change my ad privacy choices?

Open Settings → Privacy & support → Ad privacy choices (shown where privacy laws require it), or use your phone's ad settings. See the Privacy Policy.

How do I delete my data?

See Delete your data.